Package and Delivery Rules
Delivery-hour limits, no packages at the door, fines for a courier in the wrong elevator — e-commerce makes package rules a daily friction point. Members get an analysis of whether the rule was properly adopted and applied, plus help drafting responses and reasonable alternatives.
What it is
Delivery-hour limits, no packages at the door, fines for a courier in the wrong elevator — e-commerce makes package rules a daily friction point. Members get an analysis of whether the rule was properly adopted and applied, plus help drafting responses and reasonable alternatives.
How we help
General guidance on this topic is free: on this page and on the call we explain what it is, why it happens and what options exist in general terms, valid in any country, without citing specific laws.
As a member you receive the full analysis of your case: we help you draft the letters and documents, give you references to the rules and laws applicable to your country and your type of condominium, and walk with you step by step until it is resolved.
Questions we ask to fine-tune the help
To fine-tune the help to your situation, as the conversation moves forward we ask you:
- Have you already received a notice, letter or charge related to package and Delivery Rules? Who issued it: the board, the management company or a third party?
- Do you have the rule book, letter or statement where this topic appears?
- In which country is your condominium or apartment?
- What type of property is it: condominium, apartment, co-operative, townhouse or other?
- What type of board do you have: owner-elected, developer-controlled or other?
- Who manages it: a professional management company, the board itself or another model?
View this topic on the call page